FSG Recruitment is recruiting for an Administrator on behalf of a client based in Aberdeen City Centre. As an Administrator, you would be employed on a Permanent, Full-time basis and provide and maintain high levels of customer service for the company and its clients.

Salary: Approx. £21,000 – £22,000 per annum

Responsibilities:

• Operate the switchboard efficiently and professionally
• Greet all visitors and guests professionally and competently
• Handle customer service issues in a professional manner
• Ensure all new clients are welcomed effectively and professionally
• Liaise with clients to maintain accurate itinerary information
• Ensure offices are prepared for new clients and returned after vacating
• Ensure meeting rooms are returned ready for re-use
• Organise meeting room bookings, assess needs, and facilitate client requirements
• Report to the Assistant Manager regarding all matters of customer service
• Clearly follow all client instructions relating to their specific requirements
• Prepare monthly & casual invoices and other duties
• Attain competency in the administration and understanding of IT including phones and internet
• Provide sickness/holiday relief at other company properties, when required
• Ensure that all health and safety legislation is adhered to and implemented
• Provide a consistently high standard of administrative support to clients and management
• Be proficient with all Microsoft Office packages and have confidence using a variety of software programs/apps used for daily operations
• Attain competency to instruct clients on all company services and facilities
• Handle basic sales queries and follow company procedure
• Raise work orders where relevant
• Raise purchase orders and order supplies (cleaning/stationery/maintenance etc) when needed
• Be responsible for general housekeeping and daily quality checks
• Check continually that all standards are met and exceeded
• Professionally represent the company and our clients at all times
• Carry out any additional tasks as requested by your supervisors

Requirements:

• Skilled in time management and organization
• Fantastic communication skills, both written and verbal
• Computer literate
• Previous experience in an administration/reception role would be desirable